We’re Open! Click here to read our commitment to your health and safety.
MIM has thoroughly reviewed our daily operations to provide you with the safest possible guest experience. We look forward to welcoming you back to enjoy the world’s music in our spacious galleries and MIM Music Theater, and we hope the following information will assure you that your safety is our priority. At this time, all large events, programs, and guided tours remain cancelled. Group sizes are limited to no more than 10 persons. Café Allegro also remains closed until further notice, although there are grab-and-go refreshments available for purchase in the Café Allegro area.
Stay home when you are feeling sick or experiencing symptoms.
Be aware of others’ space and maintain a 6-foot distance between you and other parties.
Wear a mask. Even if you have received a vaccination, masks are required while mandatory mask ordinances by the City of Phoenix and Maricopa County remain in effect. We have complimentary masks available at entry if you do not have one.
*Tickets purchased under the same order will be seated together. To request to be seated separately, contact MIM’s Guest Service Team at 480.478.6000 or guestservice@MIM.org.
The galleries are typically busiest from 11 a.m. to 2 p.m. Weekdays tend to be less busy than weekends.
All guests ages 2 and up are required to wear a face mask covering their nose and mouth, even after receiving a COVID-19 vaccine, while mandatory mask ordinances by the City of Phoenix and Maricopa County remain in effect. Complimentary masks are available at entry. All MIM team members are also required to wear masks.
We recommend that you purchase your admission and concert tickets online ahead of time to streamline your arrival. Present your printed-out receipt or smartphone at the Guest Service desk. Tickets may also be purchased at the museum.
We will be happy to refund your purchase or honor your ticket at another time. Please contact Guest Service at 480.478.6000 or guestservice@MIM.org.
The MIM Music Theater will reopen on October 23, 2020. View concerts and purchase tickets here.
Questions or concerns about your visit? Please email guestservice@MIM.org.