Volunteer team members play an integral role in MIM’s success. Becoming a MIM volunteer team member is a unique opportunity to get involved with this incredible project. The minimum age to volunteer at MIM is seventeen years.
Museum Guides lead visitors of all ages in lively, thoughtful discussions about MIM’s collections. Museum Guides must commit to forty hours of training over a ten-week period. Training topics include information about instruments in the collection, architectural facts, presentation skills, and effective touring methods.
Gallery Guides are an extension of Guest Service in the galleries. They assist guests by providing information about the exhibits and the museum and ensuring the safety of the guests and the security of the objects. Gallery Guides are asked to commit to a minimum of two shifts per month.
Experience Gallery Guides encourage guests to play music in the dynamic hands-on gallery at MIM. They provide assistance and friendly instruction on how to play the various instruments, while ensuring the safety of the guests and the security of objects. Experience Gallery Guides are asked to commit to a minimum of two shifts per month.
Guest Service Assistants support the Guest Service team by answering questions about the museum, providing assistance with the guidePORT systems, and explaining MIM policies and procedures to guests. Guest Service Assistants are asked to commit to a minimum of two shifts per month.
Ushers assist with front-of-house operations for all theater performances. They greet guests, scan tickets, direct guests to their seats, provide general directions and information, and assist with emergency evacuation procedures, as needed. There is currently a waiting list for the MIM Usher Program.
Sales Associates support the Museum Store by processing sales transactions, restocking displays, assisting with inventory, and providing excellent customer service to all guests. Sales Associates are asked to commit to one shift per week on a regular schedule.
Community Ambassadors enthusiastically and accurately speak on behalf of MIM to civic and social organizations such as church groups and Rotary Clubs. Additionally, Community Ambassadors help distribute MIM marketing and fund-raising materials, represent MIM at festivals and trade shows by staffing a MIM information booth, and proactively engage with community members. Community Ambassadors share their enthusiasm and passion for MIM and encourage people to get involved by visiting the museum, spreading the word, joining MIM’s Circle of Friends, volunteering, or making a donation.
MIM recruits Spanish-speaking volunteer team members for all guest-facing assignments.